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Continue ShoppingWelcome to Mochila Enterprises. These Terms of Use govern your access to and use of our website, products, and services. By using our website, you agree to comply with these Terms.
1. About Us
Mochila Enterprises is an online gadget and electronics store specializing primarily in smartphones and related accessories.
Contact Information:
Phone: +260 978459961
Email: mochilaenterprises@gmail.com
2. Acceptance of Terms
By accessing or using this website, you confirm that you have read, understood, and agreed to these Terms of Use. If you do not agree, please do not use the website.
3. Products and Services
We sell mobile phones, gadgets, accessories, and related electronics through our website. Product availability, specifications, and prices may change without notice.
We make every effort to ensure product descriptions and pricing are accurate, but errors may occasionally occur. Mochila Enterprises reserves the right to correct any errors and cancel orders where necessary.
4. Orders and Payments
- All orders are subject to confirmation and availability.
- Prices are displayed in the applicable currency unless otherwise stated.
- Full payment may be required before order processing or delivery.
- Mochila Enterprises reserves the right to refuse or cancel any order suspected of fraud or unauthorized activity.
5. Delivery and Collection
Delivery timelines provided on the website are estimates and may vary depending on location, courier services, or unforeseen circumstances.
Customers are responsible for providing accurate delivery details. Mochila Enterprises shall not be held responsible for delays caused by incorrect information provided by customers.
6. Returns and Warranty
Returns, exchanges, and warranties are subject to our Return Policy and Warranty Policy where applicable.
Devices damaged through misuse, unauthorized repairs, water damage, or accidental damage may not qualify for warranty coverage.
7. User Responsibilities
When using this website, you agree not to:
- Use the website for unlawful purposes
- Attempt to gain unauthorized access to the website or servers
- Upload harmful software, viruses, or malicious code
- Misrepresent your identity or payment information
- Disrupt the operation or security of the website
8. Intellectual Property
All content on this website, including logos, graphics, product images, text, branding, and designs, belongs to Mochila Enterprises unless otherwise stated.
You may not copy, reproduce, distribute, or use website content without prior written permission.
9. Limitation of Liability
Mochila Enterprises shall not be liable for:
- Indirect or consequential damages
- Loss of profits, data, or business opportunities
- Delays or interruptions beyond our control
- Technical issues affecting website availability
All products and services are provided on an “as available” basis.
10. Third-Party Links
Our website may contain links to third-party websites or services. Mochila Enterprises is not responsible for the content, security, or practices of external websites.
11. Privacy
Your personal information is handled according to our Privacy Policy. By using our website, you consent to the collection and use of information necessary for order processing and customer support.
12. Changes to These Terms
We reserve the right to update or modify these Terms of Use at any time without prior notice. Continued use of the website after changes are posted constitutes acceptance of the revised Terms.
13. Governing Law
These Terms shall be governed and interpreted in accordance with the laws of the Republic of Zambia.
14. Contact Us
If you have any questions regarding these Terms of Use, please contact us:
Mochila Enterprises
Phone: +260 978459961
Email: mochilaenterprises@gmail.com